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Industry Packs

Settings โ†’ Industry Packs provides one-click workspace configuration bundles tailored for specific industries. Installing a pack creates pipelines, stages, custom fields, tags, email templates, automations, and forms โ€” all pre-configured for your use case.


What a Pack Installsโ€‹

Each industry pack includes some or all of:

ComponentExample
Pipelines"Buyer Pipeline" with stages like Inquiry โ†’ Viewing โ†’ Offer โ†’ Closed
Pipeline StagesPre-named stages with win/loss designations
Custom FieldsIndustry-specific fields (e.g. "Property Budget", "Company Size")
TagsPre-defined tags (e.g. "Hot Lead", "Referral", "Event Attendee")
Email TemplatesWelcome emails, follow-up sequences, proposal templates
AutomationsWelcome sequences, lead scoring rules, assignment rules
FormsLead capture forms with industry-relevant fields

Installing a Packโ€‹

  1. Go to Settings โ†’ Industry Packs.
  2. Browse the available packs โ€” each card shows what will be installed.
  3. Click Install on the pack you want.
  4. A confirmation dialog appears with a summary of what will be created.
  5. Confirm โ€” the pack installs immediately.
  6. A success notification shows counts: 2 pipelines, 8 stages, 5 custom fields, 10 tags, 3 email templates, 4 automations, 2 forms.

After Installingโ€‹

  • All installed items appear in their respective sections immediately.
  • Review before using: Automations are installed as inactive โ€” review the steps and enable them when you're ready.
  • Customise: All installed pipelines, stages, custom fields, and templates can be edited like any other item.

Notesโ€‹

  • Installing a pack does not delete existing data โ€” it only adds new items.
  • If you install the same pack twice, duplicate items are created. There is no de-duplication check.
  • The list of available packs depends on your platform configuration and may vary.