Welcome to FeedbackPulse SaaS
FeedbackPulse SaaS is a self-hosted, multi-tenant feedback management platform built on Laravel 12, Tailwind CSS, and Alpine.js. Collect customer feedback, analyze it with AI, and turn insights into product decisions โ all while running your own SaaS business with built-in billing.
Quick Startโ
New to FeedbackPulse? Start here:
| Step | Guide |
|---|---|
| 1. | What is FeedbackPulse SaaS? |
| 2. | Server Requirements |
| 3. | Installation Guide |
| 4. | Quick Start (15 min) |
Documentation Sectionsโ
| Section | What's Inside |
|---|---|
| Getting Started | Product overview, how it works, architecture, glossary |
| Installation | Server setup, Apache/Nginx, shared hosting, wildcard DNS, SSL, cron |
| Configuration | Environment variables, database, email, payments, social login, AI |
| Admin Panel | Tenants, plans, settings, landing page, reports, backups |
| Tenant Dashboard | Products, campaigns, surveys, submissions, analytics, roadmap, billing |
| Public Pages | Product hub, feedback form, feedback wall, roadmap, changelog, widget |
| API & Webhooks | REST API v2, authentication, endpoints, webhook events |
| Advanced | Security, 2FA, rate limiting, custom domains, database schema |
| Troubleshooting | Common issues, email, payments, 500 errors, performance |
Key Featuresโ
- Multi-Tenant SaaS โ single database, shared schema,
tenant_idisolation - AI-Powered Insights โ sentiment analysis, auto-categorization, trend detection, smart replies, anomaly alerts
- Public Pages โ product hub, feedback form, feedback wall, public roadmap, public changelog
- Survey Builder โ drag-and-drop surveys with 8+ field types
- Billing โ Stripe & PayPal with subscription plans, trials, and proration
- Team Collaboration โ invite team members with role-based permissions
- Analytics & Reports โ real-time dashboards, CSV/PDF exports, scheduled reports
- Embeddable Widget โ drop-in feedback widget for any website
- REST API v2 โ full CRUD API with webhook notifications
- Shared Hosting Compatible โ works on cPanel, Plesk, DirectAdmin without CLI access
Shared Hosting?โ
FeedbackPulse SaaS is 100% compatible with shared hosting. No SSH, no terminal, no php artisan commands needed. Everything is handled through the web installer and admin panel.
Shared Hosting Installation Guide
Need Help?
Check Troubleshooting for common issues, or visit our support channels.