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Policies & Q&A

Store company policies and FAQ content for staff reference.

Path: Admin โ†’ HRM โ†’ Policies & Q&A URL: admin/hrm/policies Permission: HRM View (Edit for add/edit/delete)

Overviewโ€‹

The Policies & Q&A module allows you to:

  • Create policies with title, category, and content
  • Mark items as FAQ (frequently asked questions)
  • View policy content in a modal
  • Edit and delete policies

User Flowโ€‹

1. Add Policyโ€‹

  1. Go to HRM โ†’ Policies & Q&A
  2. Click Add button
  3. Fill in:
    • Title
    • Category (e.g. Leave, Benefits, Code of Conduct)
    • Is FAQ โ€“ Yes/No (for FAQ section)
    • Content โ€“ Full policy/answer text (supports multiple lines)
  4. Click Submit

2. Edit Policyโ€‹

  1. Click the pencil icon next to a policy
  2. Modal opens with policy data
  3. Update fields and Submit

3. View Policyโ€‹

  1. Click the eye icon next to a policy
  2. Policy View Modal opens with full content
  3. Read and close

4. Delete Policyโ€‹

  1. Click the delete icon next to a policy
  2. Confirm deletion

Policy Listโ€‹

ColumnDescription
IDPolicy ID
TitlePolicy title
CategoryPolicy category
Is FAQYes/No
OptionsView, Edit, Delete

Use Casesโ€‹

  • Company policies โ€“ Leave policy, remote work policy, etc.
  • FAQ โ€“ Common questions (e.g. "How do I request leave?")
  • HR Helpdesk โ€“ Staff may reference policies when submitting tickets