跳到主要内容

设置页面

主设置页面是管理 Facebook 和 Instagram Leads 集成的指挥中心。这里是您可以执行的所有操作!

如何访问

在 Perfex CRM 侧边栏中进入 Meta LeadsSettings

或直接导航至:https://yourcrm.com/admin/facebookleadsintegration

统计仪表板

顶部有四个统计框显示您的月度表现:

StatWhat It ShowsColor
Synced This MonthSuccessfully imported leadsGreen
Failed This MonthLeads that failed to importRed
Pending RetryLeads waiting to be retriedYellow
Total This MonthAll leads attemptedBlue

连接状态

三个指示器显示是否一切已连接:

IndicatorWhat It Means
App Credentials - ConfiguredYour App ID & Secret are saved
Webhook - VerifiedFacebook successfully verified your webhook
Access Token - Token SavedYou've connected with Facebook and a token is stored

目标: 三者都应显示为绿色!

操作按钮

ButtonWhat It Does
Test ConnectionVerifies your credentials, token, and permissions with Facebook
Send Test LeadCreates a fake test lead to verify the full flow

Meta App 设置

SettingDescriptionExample
App IDYour Meta App's unique identifier123456789012345
App SecretYour Meta App's secret keyabc123... (click to show)
信息

The App Secret is hidden by default. Click the eye icon to reveal it.

进行更改后,点击 "Save Settings"

Webhook 设置

这些是由模块生成的只读值:

SettingWhat It Is
Webhook Callback URLThe URL Facebook sends lead data to
Verify TokenThe secret token used during webhook verification

点击 Copy 按钮复制每个值。

提示

These values never change unless you reinstall the module. Once configured in Facebook, you don't need to touch them again.

Lead 设置

配置 Perfex CRM 中如何处理新 leads:

SettingWhat It DoesRecommendation
Default Assigned StaffWho gets assigned to new leads (global fallback)Pick your main sales person
Default SourceLead source tagCreate a "Facebook" or "Meta Leads" source
Default StatusInitial status for new leadsUsually "New" or "Not Contacted"
提示

Note: The Default Assigned Staff acts as a global fallback. You can override this per page in the Connected Pages section below. For example, leads from Page A can go to Alice, while leads from Page B go to Bob. See Per-Page Lead Assignment below!

选项

OptionDefaultDescription
Enable duplicate detectionOffPrevents importing the same lead twice (based on email)
Send email notificationsOnSends an email to the assigned staff when a new lead arrives
提示

Recommended: Enable duplicate detection if you run campaigns with frequent leads. This prevents the same person submitting twice from creating duplicate entries.

已连接页面

在设置页面底部,您会看到已连接的 Facebook 页面:

ColumnDescription
Page NameYour Facebook Page's name
StatusMonitoring or Not Monitoring
Leads ReceivedTotal leads received from this Page
Assign Leads ToStaff member dropdown - pick who gets leads from THIS specific page
ActionSubscribe/Unsubscribe button

按页面分配 Lead

这是一项强大功能,可让您将不同页面的 leads 分配给不同的员工!

工作原理:

  1. 每个页面都有自己的 "Assign Leads To" 下拉列表
  2. 选择一名员工,将该页面的所有 leads 分配给他/她
  3. 留作 "- Use Global Default -" 以使用全局 Default Assigned Staff 设置
  4. 更改自动保存 - 无需点击 Save!

示例场景:

PageAssigned ToWhat Happens
My RestaurantAlice (Sales Rep)All restaurant leads go to Alice
My Real EstateBob (Property Agent)All real estate leads go to Bob
My E-Shop- Use Global Default -Uses whatever is set in "Default Assigned Staff" above
提示

Priority order: Per-page assignment always wins over the global default. If a page has a specific staff member set, that's who gets the lead - regardless of the global setting.

管理页面

ActionHow
Add PagesClick "Connect with Facebook"
SubscribeClick green "Subscribe" button
UnsubscribeClick red "Stop Monitoring" button
RefreshClick "Connect with Facebook" again
Assign StaffSelect from the "Assign Leads To" dropdown

Perfex CRM 主设置中的设置

模块还在 SetupSettings(Perfex 的全局设置页面)中添加了一个选项卡,可快速访问:

  • App ID
  • App Secret
  • Webhook URL & Verify Token
  • 默认 lead 设置
  • 完整设置、同步历史和字段映射的链接
提示

This is a shortcut - all the same settings are available on the main module settings page.

需要配置字段映射? Field Mapping