设置页面
主设置页面是管理 Facebook 和 Instagram Leads 集成的指挥中心。这里是您可以执行的所有操作!
如何访问
在 Perfex CRM 侧边栏中进入 Meta Leads → Settings。
或直接导航至:https://yourcrm.com/admin/facebookleadsintegration
统计仪表板
顶部有四个统计框显示您的月度表现:
| Stat | What It Shows | Color |
|---|---|---|
| Synced This Month | Successfully imported leads | Green |
| Failed This Month | Leads that failed to import | Red |
| Pending Retry | Leads waiting to be retried | Yellow |
| Total This Month | All leads attempted | Blue |
连接状态
三个指示器显示是否一切已连接:
| Indicator | What It Means |
|---|---|
| App Credentials - Configured | Your App ID & Secret are saved |
| Webhook - Verified | Facebook successfully verified your webhook |
| Access Token - Token Saved | You've connected with Facebook and a token is stored |
目标: 三者都应显示为绿色!
操作按钮
| Button | What It Does |
|---|---|
| Test Connection | Verifies your credentials, token, and permissions with Facebook |
| Send Test Lead | Creates a fake test lead to verify the full flow |
Meta App 设置
| Setting | Description | Example |
|---|---|---|
| App ID | Your Meta App's unique identifier | 123456789012345 |
| App Secret | Your Meta App's secret key | abc123... (click to show) |
The App Secret is hidden by default. Click the eye icon to reveal it.
进行更改后,点击 "Save Settings"
Webhook 设置
这些是由模块生成的只读值:
| Setting | What It Is |
|---|---|
| Webhook Callback URL | The URL Facebook sends lead data to |
| Verify Token | The secret token used during webhook verification |
点击 Copy 按钮复制每个值。
These values never change unless you reinstall the module. Once configured in Facebook, you don't need to touch them again.
Lead 设置
配置 Perfex CRM 中如何处理新 leads:
| Setting | What It Does | Recommendation |
|---|---|---|
| Default Assigned Staff | Who gets assigned to new leads (global fallback) | Pick your main sales person |
| Default Source | Lead source tag | Create a "Facebook" or "Meta Leads" source |
| Default Status | Initial status for new leads | Usually "New" or "Not Contacted" |
Note: The Default Assigned Staff acts as a global fallback. You can override this per page in the Connected Pages section below. For example, leads from Page A can go to Alice, while leads from Page B go to Bob. See Per-Page Lead Assignment below!
选项
| Option | Default | Description |
|---|---|---|
| Enable duplicate detection | Off | Prevents importing the same lead twice (based on email) |
| Send email notifications | On | Sends an email to the assigned staff when a new lead arrives |
Recommended: Enable duplicate detection if you run campaigns with frequent leads. This prevents the same person submitting twice from creating duplicate entries.
已连接页面
在设置页面底部,您会看到已连接的 Facebook 页面:
| Column | Description |
|---|---|
| Page Name | Your Facebook Page's name |
| Status | Monitoring or Not Monitoring |
| Leads Received | Total leads received from this Page |
| Assign Leads To | Staff member dropdown - pick who gets leads from THIS specific page |
| Action | Subscribe/Unsubscribe button |
按页面分配 Lead
这是一项强大功能,可让您将不同页面的 leads 分配给不同的员工!
工作原理:
- 每个页面都有自己的 "Assign Leads To" 下拉列表
- 选择一名员工,将该页面的所有 leads 分配给他/她
- 留作 "- Use Global Default -" 以使用全局 Default Assigned Staff 设置
- 更改自动保存 - 无需点击 Save!
示例场景:
| Page | Assigned To | What Happens |
|---|---|---|
| My Restaurant | Alice (Sales Rep) | All restaurant leads go to Alice |
| My Real Estate | Bob (Property Agent) | All real estate leads go to Bob |
| My E-Shop | - Use Global Default - | Uses whatever is set in "Default Assigned Staff" above |
Priority order: Per-page assignment always wins over the global default. If a page has a specific staff member set, that's who gets the lead - regardless of the global setting.
管理页面
| Action | How |
|---|---|
| Add Pages | Click "Connect with Facebook" |
| Subscribe | Click green "Subscribe" button |
| Unsubscribe | Click red "Stop Monitoring" button |
| Refresh | Click "Connect with Facebook" again |
| Assign Staff | Select from the "Assign Leads To" dropdown |
Perfex CRM 主设置中的设置
模块还在 Setup → Settings(Perfex 的全局设置页面)中添加了一个选项卡,可快速访问:
- App ID
- App Secret
- Webhook URL & Verify Token
- 默认 lead 设置
- 完整设置、同步历史和字段映射的链接
This is a shortcut - all the same settings are available on the main module settings page.
需要配置字段映射? Field Mapping