System Health
Super Admin โ System Health provides a real-time overview of the platform's operational status.
Opening System Healthโ
Go to Super Admin โ System Health in the super admin sidebar.
Health Checksโ
The System Health page shows pass/fail status for each diagnostic check:
| Check | What It Verifies |
|---|---|
| Queue Status | Whether the cron job is running and processing jobs |
| Database Connection | Whether the database is reachable |
| Storage Writable | Whether the storage/ directory is writable |
| Cache Writable | Whether the cache directory is writable |
| PHP Version | Whether PHP meets the minimum version requirement |
| Required Extensions | Whether all required PHP extensions are loaded |
| Mail Configuration | Whether SMTP is configured |
| License Valid | Whether the platform license key is active |
Queue Statusโ
The most important check is the Queue Status. It shows:
- Green (Running): The cron job has run within the last 5 minutes. Queue jobs are processing normally.
- Yellow (Slow): The cron job last ran more than 5 minutes ago. Automations and emails may be delayed.
- Red (Stopped): The cron job has not run for 10+ minutes. Automations, emails, and scheduled tasks are not processing.
If the queue status is red or yellow:
- Log in to your hosting control panel.
- Go to Cron Jobs and verify the cron command is present and correct.
- Check the path to
cron.phpโ it must be the full absolute path. - Run the cron command manually to test it.
Storage Informationโ
Shows:
- Total disk space
- Used disk space
- Available disk space
- Storage path
PHP Informationโ
Shows:
- Current PHP version
- Memory limit
- Max execution time
- Loaded extensions
Tenant Statisticsโ
A summary of:
- Total tenants
- Active tenants
- Total leads across all tenants
- Total users across all tenants
Refreshingโ
Click Refresh to re-run all health checks. The page also auto-refreshes every 60 seconds.
What to Do When Checks Failโ
| Failing Check | Action |
|---|---|
| Queue Stopped | Re-verify cron job in hosting panel |
| Storage Not Writable | Set storage/ permissions to 755 (see Shared Hosting Guide) |
| PHP Version Too Low | Upgrade PHP via MultiPHP Manager in cPanel |
| Missing Extension | Enable the extension via cPanel PHP Extensions |
| License Invalid | Re-enter license key in Super Admin โ Settings โ License |