Constructeur de Sondages
The Survey Builder lets you add custom form fields to your feedback campaigns beyond the standard note en etoiles, NPS, and text fields.
Accessing the Survey Builder
- Allez a Campagnes -> Edit a campaign
- Click the Survey Builder tab
- Drag and drop fields to build your custom form
Available Field Types
| Field Type | Description | Example |
|---|---|---|
| Text Input | Single-line text field | "What's your name?" |
| Text Area | Multi-line text field | "Describe your experience in detail" |
| Dropdown | Select one option from a list | "Which department are you from?" |
| Radio Buttons | Choose one option | "How did you hear about us?" |
| Checkboxes | Choose multiple options | "Which features do you use?" |
| Number | Numeric input | "How many years have you been a customer?" |
| Email input with validation | "Your email for follow-up" | |
| Date | Date picker | "When did the issue occur?" |
Field Configuration
Each field can be configured with:
| Option | Description |
|---|---|
| Label | The question text shown to users |
| Placeholder | Hint text inside the field |
| Required | Whether the field must be filled |
| Options | For dropdown/radio/checkbox: the list of choices |
| Help Text | Additional explanation shown below the field |
Survey Responses
Custom survey responses are stored as JSON in the submission's survey_responses field. They're displayed on the submission detail page alongside standard feedback fields.
Tips
- Keep surveys short -- 3-5 custom fields max for best completion rates
- Use required fields sparingly
- Use dropdowns instead of text inputs when you want structured data
- Preview your form by visiting the public URL after saving