Superadmin Panel | Themesic Docs - Perfex CRM, Rise CRM & Concord CRM Modules

📄️ 🏠 Overview

Overview of the FeedbackPulse superadmin panel for managing tenants, plans, settings, and platform operations.

Monitor platform health with real-time stats, charts, revenue tracking, and activity feeds on the superadmin dashboard.

Manage tenant accounts including viewing, filtering, suspending, activating, and impersonating customer accounts.

Create and manage subscription plans with pricing, feature flags, usage limits, and payment gateway integration.

Configure platform-wide settings including general options, email, payments, SEO, security, and AI from the admin panel.

Build a professional public homepage with the drag-and-drop landing page builder including hero, pricing, FAQ, and custom sections.

Access platform-wide analytics including MRR tracking, tenant growth, usage reports, and CSV exports.

Monitor payment events, view revenue stats, and manage tenant invoices across the platform including Stripe and PayPal activity.

Track all platform actions including authentication, tenant management, settings changes, and GDPR compliance events.

Create, download, and manage database backups from the admin panel with automatic environment detection for all hosting types.

Use tenant impersonation to view the platform from a customer's perspective for support and debugging purposes.

Manage tax rates applied to invoices, including creation, editing, activation, and regional tax configuration.

Centralized view for managing all tenant support tickets, including assignment, status changes, and priority-based triage.

Create and manage discount coupons and promotional codes with flexible rules for plans, intervals, usage limits, and duration.