Coupons
Coupons allow you to offer discounts (percentage or fixed amount) to customers at checkout.
Overviewโ
Flow:
- Admin creates a coupon in Products โ Coupons.
- Customer enters the coupon code at checkout.
- Discount is applied to the order total.
Creating a Couponโ
- Go to Products โ Coupons.
- Click New Coupon (or Add).
- Configure:
| Field | Description |
|---|---|
| Code | Unique code customers enter (e.g., SAVE10) |
| Type | Percentage (%) or Fixed amount |
| Amount | Discount value |
| Product IDs | Limit to specific products (optional) |
| Category IDs | Limit to specific categories (optional) |
| Min order amount | Minimum cart total to apply |
| Usage limit | Max times the coupon can be used (optional) |
| Expiry | Valid until date (optional) |
- Save.
Coupon Rulesโ
- Product restriction - Coupon applies only when restricted products are in the cart.
- Category restriction - Coupon applies only when products from restricted categories are in the cart.
- Min order - Cart subtotal must meet the minimum.
- Usage limit - Stops applying once the limit is reached.
Customer Flowโ
- Customer adds products to cart and goes to checkout.
- Enters coupon code in the coupon field.
- Clicks Apply.
- Discount is subtracted from the total.
- Customer completes the order.
Enabling Couponsโ
Coupons can be enabled or disabled globally in Setup โ Settings โ Products under the General section (Coupons disabled toggle).
Coupon vs. Gift Cardโ
- Coupon - One-time or limited-use discount code.
- Gift card - Stored balance that can be applied until it runs out. See Marketing Features.