History & Logs
The module keeps a complete log of every message sent โ including delivery status, timestamps, and recipient details.
Viewing Historyโ
Navigate to Custom Email/SMS โ History to see all past messages.
Each entry shows:
| Column | Description |
|---|---|
| Type | Email, SMS, or WhatsApp |
| Recipient | Contact name and email/phone |
| Subject | Email subject line (if applicable) |
| Status | Sent, Failed, or Scheduled |
| Date | Date and time the message was sent or scheduled |
You can filter the history by:
- Message type (Email / SMS / WhatsApp)
- Status (Sent / Failed / Scheduled)
- Date range
Exporting to CSVโ
- Apply any desired filters.
- Click the Export to CSV button.
- A CSV file downloads containing all matching records.
This is useful for reporting, auditing, or importing into external analytics tools.
Clearing Logsโ
To remove old log entries:
- Go to Custom Email/SMS โ History.
- Click Clear Logs.
- Confirm the action.
warning
Clearing logs is permanent and cannot be undone. Consider exporting to CSV first if you need to keep records.