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📱 SMS via Twilio

PulseHub sends and receives SMS messages through Twilio, one of the most widely available SMS APIs globally.

Предварительные требования​

  1. A Twilio account — free trial is available at twilio.com
  2. A Twilio phone number with SMS capability (purchased through the Twilio console)

Шаги настройки​

1. Get Your Twilio Credentials​

Log in to the Twilio Console and note:

CredentialWhere to Find It
Account SIDConsole home page, under "Account Info"
Auth TokenConsole home page, click "Show" next to Auth Token
From NumberPhone Numbers → Manage → Active Numbers — copy your Twilio number in E.164 format (e.g. +15551234567)

2. Add the Channel in PulseHub​

  1. Go to Channels → Add Channel
  2. Select SMS (Twilio)
  3. Enter Account SID, Auth Token, and From Number
  4. Click Save Channel
  5. Copy the Webhook URL

3. Configure the Webhook in Twilio​

  1. In the Twilio Console, go to Phone Numbers → Manage → Active Numbers
  2. Click your phone number
  3. Scroll to Messaging Configuration
  4. Under "A message comes in", select Webhook and paste your PulseHub webhook URL
  5. Method: HTTP POST
  6. Click Save

4. Test​

Send an SMS to your Twilio number. It should appear as a new conversation in PulseHub within seconds.

Twilio Free Trial Limitations​

On a free trial account:

  • You can only send SMS to verified phone numbers
  • Your sent messages will have a Twilio promotional prefix
  • There is a limited credit balance

Upgrade to a paid Twilio account to send to any number without restrictions.

Частые проблемы​

СимптомВероятная причина
No inbound messages in PulseHubWebhook URL not set in Twilio console, or wrong URL
"Unverified number" error when sendingFree trial — verify recipient number or upgrade
Duplicate messagesMessageSid deduplication should prevent this; check messages.external_id