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💬 WhatsApp

Send WhatsApp messages via Twilio's WhatsApp Business API.


🔧 Configuration​

Step 1: Configure Twilio WhatsApp​

  1. In your Twilio console, go to Messaging → Try it out → WhatsApp
  2. Follow the sandbox setup instructions
  3. Note your WhatsApp-enabled number

Step 2: Configure Global Settings​

Admin → Settings → Notification Providers → Twilio:

ParametreValeur
WhatsApp From Numberwhatsapp:+14155238886 (Twilio sandbox)

Step 3: Add to Contact​

ParametreValeur
ChannelWhatsApp
PhoneRecipient's WhatsApp number (E.164 format)

info

Sandbox vs Production: Twilio's WhatsApp sandbox is free for testing. For production, you need a WhatsApp Business Profile approved by Meta.