Tax Rates
FeedbackPulse allows administrators to manage tax rates that are applied to invoices during generation.
Accessing Tax Ratesโ
Navigate to Admin > Tax Rates to view and manage all configured tax rates.
Tax Rate Fieldsโ
Each tax rate record contains the following fields:
| Field | Description | Required |
|---|---|---|
| Name | Display name for the tax (e.g., "VAT", "GST", "State Sales Tax") | Yes |
| Rate (%) | The tax percentage to apply | Yes |
| Country | The country this tax rate applies to | Yes |
| Region | The state, province, or region (for region-specific taxes) | No |
| Is Active | Whether this tax rate is currently in effect | Yes |
CRUD Operationsโ
Administrators can perform the following operations:
| Action | Description |
|---|---|
| Create | Add a new tax rate with the fields above |
| Read | View all tax rates in a filterable list |
| Update | Edit an existing tax rate's name, percentage, region, or active status |
| Delete | Remove a tax rate that is no longer needed |
Invoice Applicationโ
Tax rates are applied to invoices during generation via the TaxService. The service matches applicable tax rates based on the tenant's country and region, then calculates the tax amount.
Multiple tax rates can apply to a single invoice if the tenant's region has overlapping tax jurisdictions (e.g., federal and state taxes).
Active/Inactive Toggleโ
Tax rates can be toggled between active and inactive states. This is useful for:
- Seasonal taxes that only apply during certain periods
- Temporary taxes with defined start and end dates
- Deprecated rates that should no longer be applied to new invoices
Inactive tax rates are excluded from invoice calculations but remain in the system for historical reference.