📄️ Getting Started
Install ReturnDesk, set up your return window, reasons and emails, and see what the Lite and Pro editions include. Requirements and a first-time checklist.
📄️ Settings Reference
Every ReturnDesk setting: return window, EU withdrawal right, reasons and photos, fees, labels, emails and advanced options, plus product and category rules.
📄️ Customer Flow
What customers see: the My Account returns list, the four-step request wizard, the return page, statuses and the return emails.
📄️ Admin Flow
How your team approves, receives, inspects and resolves returns in WooCommerce, including refunds, the timeline and what to do when a refund fails.
📄️ Pro Features
What ReturnDesk Pro adds: store credit, exchanges, warranty claims, the guest portal, reports, fees and automation.
📄️ Labels and Carriers
Return labels with ReturnDesk: the customer own label, uploaded PDFs, prepaid labels with EasyPost, and tracking webhooks.
📄️ Blocks
The ReturnDesk blocks: Return policy, Start a return button and the Pro Return portal, and how to override the templates.
📄️ REST API
The ReturnDesk Pro REST API (tsre/v1): staff and customer routes, credits, authentication, limits, errors and the WooCommerce webhook topics. Lite has only the signed photo route.
📄️ Hooks and Filters
Reference of the public ReturnDesk actions and filters, with parameters, and the data you can read.
📄️ Integrations
How ReturnDesk works with WooCommerce Fulfillments, HPOS, PDF invoice plugins, WPML and Polylang, and its basic support for renewal orders of WooCommerce Subscriptions.
📄️ Privacy and GDPR
What ReturnDesk stores, who receives it, and how the personal data export and erase tools behave.
📄️ Uninstall
What happens to your data when you deactivate or delete ReturnDesk, and how to remove everything.
📄️ Troubleshooting and FAQ
Answers to common ReturnDesk questions and fixes for the Returns tab, labels, refunds, exchanges, store credit, webhooks and photos.