๐จ PagerDuty
PagerDuty is an enterprise incident management platform. Monitron integrates via the Events API v2, with automatic incident creation and resolution.
๐ง Setupโ
Step 1: Get a Routing Keyโ
- In PagerDuty, go to Services โ your service โ Integrations
- Add integration โ Events API v2
- Copy the Integration Key (this is your Routing Key)
Add to Contactโ
| Setting | Value |
|---|---|
| Channel | PagerDuty |
| Routing Key | Your PagerDuty Events API v2 integration key |
๐ Automatic Resolutionโ
When a Monitron monitor recovers, it automatically sends a resolve event to PagerDuty, closing the PagerDuty incident. The dedup key ensures events are linked correctly.
๐ก Tipsโ
- PagerDuty handles escalation policies, on-call schedules, and acknowledgment โ Monitron triggers, PagerDuty routes to the right person.
- Use PagerDuty for your most critical monitors only to avoid alert fatigue.